My sign-in code has not arrived or does not work. What do I do?
Check your spam folder, then press "Send a new code". Codes last 10 minutes, and after five wrong tries you need a fresh one.
Step by step
- Look in spam, junk and any "Promotions" tab for an email from Noddable.
- Still nothing after a minute or two? Press Send a new code.
- Use the newest code — each new one replaces the last.
"That code has expired" means more than 10 minutes have passed. "Too many incorrect attempts" means five wrong tries; request a new code. "Too many attempts. Try again in a minute" means you have asked for codes very quickly — wait a minute and try once more.
If the email still never arrives, write to support@noddable.com from the same address and we will look into it.
Related
Not what you needed? Email support@noddable.com, or search the help centre.