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Help / Client galleries

How do my clients download their photos?

Once released, clients can download everything, a single folder or just their picks as a Zip, or one original at a time from the viewer.

Large galleries download in parts of up to 400 files or 3 GB each, labelled so nothing is missed. Folder structure is kept inside the Zip.

Downloads need both the gallery released and Allow downloads once released ticked in Settings. The gallery’s Activity card shows how many downloads there have been.

Related

  • How do I release the full-resolution photos to my client?

Not what you needed? Email support@noddable.com, or search the help centre.

More on client galleries

  • How do I create a client gallery?
  • How do I upload photos and videos to a gallery?
  • How do I send a gallery to my client?
  • How do I put a password on a gallery?
  • How do I make a gallery link expire?
  • How do I watermark my photos?
  • How do I release the full-resolution photos to my client?
  • How do clients choose their favourite photos?
  • How do I get my client’s selections into Lightroom?
  • Can clients leave notes on a video?
  • How do I replace a photo with a retouched version?
  • Can I hide a folder, or show only some photos?
  • How do I change how a gallery looks?
  • How do I tell clients how they may use the photos?
  • Can I make clients pay before they can download?
  • Can I see whether my client has opened the gallery?
  • How do I delete a gallery?
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